Help  ›  Privacy and data  ›  Find, back up or delete your data

Find, back up or delete your data

Everything Jiva stores is in one folder on your Mac. Open it, copy it, or remove what you no longer want.

0:58 video4 stepsGuide 2 of 2Jiva 0.1.23
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1

Find the folder

Open Settings, then Privacy & Data. Data location shows the folder: ~/Library/Application Support/Jiva.

Step 1: Find the folder
From the video · 0:12
2

Open your transcripts

Click Open next to Open Transcripts folder. Each meeting is a text file you can read in any app.

Step 2: Open your transcripts
From the video · 0:29
3

Back it up

To back up, copy the Jiva folder to a safe place. Time Machine also includes it. Jiva has no cloud copy, so a backup is the only second copy.

Step 3: Back it up
From the video · 0:38
4

Delete what you do not want

To delete one meeting, right-click it in Jiva and choose Delete. To remove the stored Google sign-in, click Revoke. To remove everything, quit Jiva and delete the Jiva folder.

Step 4: Delete what you do not want
From the video · 0:47
Good to know

Deleting the Jiva folder removes your meetings, voices, to-dos and settings for good. The models are stored separately and can be downloaded again.

If something goes wrong

I cannot see the Library folder

In Finder, click Go in the menu bar, hold the Option key, and choose Library. Or use the Open buttons in Jiva.